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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Austin Creel

March 1, 2025

5  out of  5
rating by Austin Creel
"Taylor Hamilton and the Diana Lockmiller Agency are the best!!! Excellent customer relations and prompt service!! Five Stars ⭐️ ⭐️⭐️⭐️⭐️"
We responded:
"We’re honored by your positive feedback on Diana Lockmiller Agency! We look forward to continuing to provide you with great service on your insurance needs ! If there is anything else we can do for you and your family, just let us know!"
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Gary Hallinan

February 25, 2025

5  out of  5
rating by Gary Hallinan
"State Farm blew all competitors away with pricing and responsiveness. While I miss Jake from State Farm, Cole McBride was a very focused on providing quotes of insurance. I used to be a 30 plus year USAA member but when customer service and price was abandoned due the National Advertising with the Gronk, I realized the I was overpaying for crappy service. So now I routinely price shop for insurance and found that my current agent (Farmers) was slowly increasing the cost for several years. Now with State Farm, reduced my insurance cost by $1000+ dollars a year.....Highly recommend State Farm for price and hope I never have to use their services."
We responded:
"Thank you Gary for sharing this great news on how much we were able to save you! We’re honored by your positive feedback! We look forward to continuing to provide you with great service on your auto insurance and home insurance! I look forward to many years of helping you with your insurance! "
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Tameka Chambers

February 19, 2025

5  out of  5
rating by Tameka Chambers
"My husband and I have a wonderful State Farm representative. Her name is Heather and she has been so helpful with getting our insurance policies, life insurance policies, etc. set up for our family. She does her very best to save us money where she can and she’s very knowledgeable. Heather is and an asset to her company and definitely an asset to our family, we appreciate her diligent service and look forward to working with her more in the future for our insurance needs."
We responded:
"Tameka thank you for the amazing review of our office and Heather! This job is not always easy and I know Heather was thrilled to see your review this morning. I am so glad we were able to help you with your insurance needs at Diana Lockmiller State Farm! :)"
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Trent Justice

January 31, 2025

5  out of  5
rating by Trent Justice
"I worked with Cole and he was very knowledgeable about all of my insurance. Would definitely recommend working with him!"
We responded:
"Thank you Trent for the review! This means so much to me to hear and I’m so glad Cole was able to help you. Thank you for being a valued customer!"
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Marcos Olivas

January 30, 2025

5  out of  5
rating by Marcos Olivas
"If your going to go through here for life and Auto insurance ask for Mrs. Nikki Darby, absolutely amazing customer service!!!"
We responded:
"Thank you for reviewing Nikki! She has a passion for life insurance and I’m so thankful she was able to help you. Thank you for being a valued customer! "
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Lisa Davis

January 27, 2025

1  out of  5
rating by Lisa Davis
"Awful awful experience. Everyone in this office is not helpful. Would never recommend. Go to any other state farn agent. Disgusting taste in my mouth."
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Pam Fatima

January 22, 2025

5  out of  5
rating by Pam Fatima
"I am moving from Illinois to Ala and I could not have picked another person that would have helped more than Heather. She was amazing and I will recommend her. She did both auto and homeowners with no problems. Thanks Heather."
We responded:
"Thank you so much for the confidence you have in our office and Heather! She is passionate about making process easy and she is very caring about our customers. Thank you for being a valued customer! "
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Annissa Embry

December 17, 2024

5  out of  5
rating by Annissa Embry
"I reached out to Cole McBride with lots of questions, he was professional and very helpful."
We responded:
"Thank you Annissa for the review! Cole is very passionate about helping customers and I am so glad to hear this review. Thank you for your business! "
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Michaela H. Smalley

December 16, 2024

5  out of  5
rating by Michaela H. Smalley
"Any and all insurance needs go see Taylor! Taylor Hamilton is not only great at what she does, she's also a great person who really cares about helping people. She knows her stuff. I'd recommend her to everyone! 5 stars."
We responded:
"Thank you Michaela for the great review! Taylor is excellent and cares so much about protecting her customers with the proper insurance. Thank you for your business at Diana Lockmiller State Farm! "
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Stacey McBride

December 1, 2024

5  out of  5
rating by Stacey McBride
"Cole was so patient and helpful! He wrote our auto insurance and did a great job!"
We responded:
"I love to hear this! Cole is always so patient and helpful making the switch so easy. Thank you for your feedback and welcome to Diana Lockmiller State Farm! "
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Corangely Cabrera-Hernandez

December 1, 2024

5  out of  5
rating by Corangely Cabrera-Hernandez
"Cole was amazing to work with! He was patient and was very attentive when finding me the best rates for my insurance. I would highly recommend that people come see Cole!"
We responded:
"Thank you for reviewing Cole! He is definitely attentive to helping customers find the best rate and providing the coverage you need. Thank you for being a part of Diana Lockmiller State Farm! Welcome! "
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cynthia carver

November 22, 2024

5  out of  5
rating by cynthia carver
"Ya are awesome"
We responded:
"Thank you so much!!! We love hearing from our customers and it definitely motivates us when we hear things like this!!"
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Emily Tester

November 21, 2024

5  out of  5
rating by Emily Tester
"Heather Ball was so warm, kind, understanding, and helpful. I am so thankful for Diana Lockmiller StateFarm."
We responded:
"Thank you for reviewing Heather! She is so caring and truly wants every customer to feel appreciated. I am very thankful for your kind remarks!!! "
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Michael Hamilton

November 2, 2024

5  out of  5
rating by Michael Hamilton
"So great working with Micah! Very knowledgeable and professional! Great experience! October 2024"
We responded:
"Thank you for the great review on Micah!! He is passionate about helping customers understand insurance. Thank you for the kind words and thank you for choosing Diana Lockmiller State Farm!"
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Richard Hammond

October 31, 2024

5  out of  5
rating by Richard Hammond
"Micah was a pleasure to work with and made everything extremely easy to switch our home owner insurance and car insurance to State Farm. He also saved us a lot of money from what we were currently paying. Very satisfied and I do recommend"
We responded:
"Micah is indeed a fantastic part of our team, Richard! I'm glad he made the transition to State Farm seamless for your home and car insurance. It's wonderful to know that he was able to help you save money. Your recommendation means a lot to us. If you ever need further assistance, our office is here for you. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Sarah Mitchell

October 31, 2024

5  out of  5
rating by Sarah Mitchell
"I’ve been using State Farm for the past several years now and they have been nothing but wonderful to work with! The team here always answers any questions I may have and are always so welcoming! If you are looking to make a change, I fully recommend Diana Lockmiller and her team!"
We responded:
"Sarah, thank you for your wonderful review! I'm glad to hear that you've had such a positive experience with our team over the years. It's great to know that we've been able to answer your questions and make you feel welcome. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Kevin Vriesenga

October 31, 2024

5  out of  5
rating by Kevin Vriesenga
"Thank you for the quote Nikki. 👍🏻"
We responded:
"Thanks for the great review, Kevin! We're happy Nikki could assist you with your quote. If you have any more questions or need further assistance, feel free to reach out anytime. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Marcos Olivas

October 31, 2024

5  out of  5
rating by Marcos Olivas
"Thank you for the quote with Nikki, she was super helpful and informative."
We responded:
"Marcos, thank you for sharing your experience! I'm glad Nikki could assist you with your quote and provide helpful information. We appreciate your feedback and look forward to serving you again in the future. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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70velle2

October 31, 2024

5  out of  5
rating by 70velle2
"Great deal on insurance, appreciate the quote Nikki"
We responded:
"Thank you for the fantastic review! I'm glad Nikki could provide you with a great deal on insurance. We appreciate your feedback and look forward to assisting you with any future needs. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Eric Slowey

October 31, 2024

5  out of  5
rating by Eric Slowey
"Thank you for your help, Nikki."
We responded:
"Thank you, Eric! We're happy Nikki could assist you. Your feedback means a lot to us. If you need anything else, feel free to reach out. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Rogelio Delgado

October 31, 2024

5  out of  5
rating by Rogelio Delgado
"Thank you for your help, Nikki"
We responded:
"Thank you, Rogelio! We're happy Nikki could assist you. Your feedback means a lot to us. If you need anything else, we're here to help. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Roy Dude

October 31, 2024

5  out of  5
rating by Roy Dude
"I recently spoke with Nikki about changing over to State Farm. And I am strongly thinking about it."
We responded:
"Nikki and I are happy to hear you're considering switching to State Farm, Roy! If you have any more questions or need further assistance, feel free to reach out. We're here to help! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Jody Armstrong

October 31, 2024

5  out of  5
rating by Jody Armstrong
"I spoke with Nikki regarding a Quote for My Home and Auto Insurance. She Answered All My Questions with the Best of Her Ability."
We responded:
"Jody, thank you for your wonderful review! I'm glad Nikki was able to assist you with your home and auto insurance questions. We appreciate your positive feedback and are always here to help with any future needs. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Lawerence Smith

October 31, 2024

5  out of  5
rating by Lawerence Smith
"Called the office and was impressed I got a live person right away. Nikki was fantastic and very helpful."
We responded:
"Lawerence, thank you for your wonderful review! I'm glad you had a positive experience with our office. Nikki is indeed fantastic, and we're happy she could assist you promptly. If you need any further help, don't hesitate to reach out. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Jarvis Brown

October 31, 2024

5  out of  5
rating by Jarvis Brown
"I've been searching for a new insurance company. A friend of mine suggested I call and talk to Nikki. She is very friendly, knowledgeable, and helping me to ensure I am comparing the same coverages across different companies."
We responded:
"Jarvis, thank you for your fantastic review! I'm happy to hear that Nikki was able to assist you so effectively. Her friendliness and knowledge are truly valuable to our team. If you have any more questions or need further assistance, feel free to reach out anytime. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"