State Farm® Insurance Agent Diana Lockmiller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
AUSTIN MOTTON
June 26, 2025
5
out of
5
rating by AUSTIN MOTTON
"Kirstin is an excellent worker and is very respectful. She gave me the most wonderful service experience ever and I am so happy that I talked to her. She is a good person Reggie was very respectful and helpful as well and made things very easy for me 👍🏾"
We responded:
"Austin, Thank you for taking time to leave us a great. All feedback is very much appreciated."
Rashunda Patton
June 19, 2025
5
out of
5
rating by Rashunda Patton
"Cole was very amazing, professional and knowledgeable"
rjackson93
June 11, 2025
5
out of
5
rating by rjackson93
"State Farm just got my business and I slept better last night! Cole McBride solved a lot of my problems. I had lost faith in my insurance provider of 34 years, USAA. It just kept getting worse. Horrible customer service and policies that were unacceptable. Huge increases without notification was the final straw. My parents used State Farm growing up so I know this company’s been around. Cole was persistent, personable and professional. He was prompt and responsive. He let me know about State Farm and how it runs. We ended up with more coverage at a better price! The State Farm app is very intuitive and effective. But I know Cole will help if I call. Thank you State Farm, Diana, and Cole!"
We responded:
"Thank you for the amazing review! We are thrilled Cole was able to help you find peace of mind and better coverage after such a long and frustrating experience. Stories like yours remind me of why we do what we do. At our agency, we believe in being persistent, personable, and professional - and making insurance simple again. Whether it's your home insurance, auto insurance, or life - we've got your back! Thank you for trusting Cole, me, and our entire State Farm team. We are always just a call or text away! Thank you!!!!"
Gil Suguitan
June 10, 2025
5
out of
5
rating by Gil Suguitan
"Professional, affordable, efficient with a no charge bonus option"
We responded:
"Thank you for the great review of Diana Lockmiller State Farm! We pride ourselves in providing professional and affordable insurance in Madison, AL. Thank you for choosing us as your insurance provider! "
Anita Brown
June 4, 2025
5
out of
5
rating by Anita Brown
"Phenomenal patient service. Kirsten LISTENED and put up with me pushing out the decision making. In comparison to another insurance company and agent, she didn’t try to hard sell me. She took my information. Created the quotes. Listened to what I needed and when I wanted to hear from her. It took her about three weeks to get the deal done due to my timeline and not hers. Patient and understanding the entire time. We did the deal. My former insurance company asked me questions and tried to hard sell me as expected. I called her back and we made some adjustments to my homeowners policy at my request and was still cheaper by almost half of the former company. Thank you so much for being a dream to work with and for actually listening to what I needed and how to support me in this journey of new insurance policies."
Nolan Kimbrough
June 4, 2025
5
out of
5
rating by Nolan Kimbrough
"The agents was very knowledgeable of what I was trying to do professional in every manner. Really appreciate their service"
Karen Linn
June 2, 2025
5
out of
5
rating by Karen Linn
"I was in search of new Auto and Homeowners Insurance. I compared 5 of the top rated companies with State Farm being one of them. I decided to go with State Farm because the rates were VERY competitive and the agent was very knowledgeable, professional and treated me with respect. We had several discussions, I got all my questions answered to my satisfaction and put the new Insurance in place. I would highly recommend Arianna Coucke at the Dianna Locke Miller agency."
Clayton Miller
June 1, 2025
5
out of
5
rating by Clayton Miller
"Cole was great to work with! Super knowledgeable and helped me get a good rate."
We responded:
"Thank you for the wonderful review! We're thrilled to hear that Cole provided you with excellent service and helped you secure a competitive insurance rate. At Diana Lockmiller State Farm we pride ourselves on our commitment to customer satisfaction in the insurance industry. We look forward to serving you over the years! "
Amber Sellers
May 30, 2025
5
out of
5
rating by Amber Sellers
"Ariana always breaks everything down so I actually understand what I have. She made sure my coverages really protect me, and it just feels good knowing someone cares."
We responded:
"Hi Amber, Thank you so much for the thoughtful review. We’re so glad to hear that Ariana took the time to explain everything clearly and helped make sure your coverage truly fits your needs. At Diana Lockmiller State Farm Insurance in Madison, Alabama, we believe it’s important that our customers feel confident and cared for, and I’m happy to know Ariana delivered that for you. If you ever have questions or need anything at all, feel free to give us a call at 256-325-7283. We’re always here for you."
Karie Rose
May 28, 2025
5
out of
5
rating by Karie Rose
"I just bought my car insurance from Ariel! She got me great coverage at a great price! Her friendly knowledgeable service was much appreciated!"
We responded:
"Hi Karie, Thank you so much for the kind review. We’re thrilled to hear that Ariel helped you get the coverage you needed at a great price. At Diana Lockmiller State Farm Insurance in Madison, Alabama, we’re proud to provide friendly, knowledgeable service, and I’m so glad Ariel made your experience a great one. I’ll be sure she sees your message. If you ever need anything or have questions, feel free to give us a call at 256-325-7283. We’re always happy to help."
Frankie Harbin
May 21, 2025
5
out of
5
rating by Frankie Harbin
"The people at the Madison State farm office are great I would have been lost had it not been for them helping me through everything when my home Burned.n"
We responded:
"Hi Frankie, Thank you so much for the heartfelt review. I’m so sorry you had to go through such a difficult time, but I’m incredibly proud of the team here at Diana Lockmiller State Farm Insurance in Madison, Alabama for being there to support you when you needed it most. That’s exactly why we do what we do. If there’s ever anything else we can help with, please don’t hesitate to reach out at 256-325-7283. We’re always here for you."
Tony Pickett
April 30, 2025
5
out of
5
rating by Tony Pickett
"I'm so glad i made the switch- Kirstin made the whole process easy and stress-free. Not only was she great to work with, but she also helped me save a good amount of money on my policy. Highly recommend!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that making the switch to State Farm was such a positive experience. At our Madison, Alabama agency, we pride ourselves in making insurance simple and stress free. Kirstin is a true asset to our team, and we are glad she was able to help you find the right coverage and save money. Whether it's auto insurance, home insurance, or life insurance, we are here to provide personalized service and real value. Thank you again for choosing Diana Lockmiller State Farm - We truly appreciate your recommendation! "
Kelly Mills
April 17, 2025
5
out of
5
rating by Kelly Mills
"Reggie with Diana’s team is very helpful and professional in helping me with all my insurance needs!! Great team!"
We responded:
"Thank you so much for the kind words! We are so glad to hear that Reggie was able to provide helpful, professional service for all of your insurance needs. At Diana Lockmiller State Farm here in Madison, Alabama, we are dedicated to making sure our customers feel supported - whether it's auto, home, renters, or life insurance. We are proud to have Reggie on our team and grateful to have you as part of our State Farm family! Thank you again for your support! "
Karisa Bennett
April 7, 2025
5
out of
5
rating by Karisa Bennett
"Great experience! Saved us money! Easy process! Thank you!"
We responded:
"Thank you for your 5-star review! We're so happy to hear you had a great experience with our State Farm agency in Madison, Alabama. Helping our customers save money with a fast and easy insurance process is what we strive for every day. Whether you're looking for auto, home, or life insurance, our goal is always to make things simple and stress-free. We appreciate your trust in our team! "
Lindsay
April 7, 2025
5
out of
5
rating by Lindsay
"I moved here from Florida and had a very easy transition. Every time I need anything this location and their employees are very friendly and very helpful. I love having them as my personal agents!"
We responded:
"Thank you so much for the review! We are thrilled to hear that your move from Florida was a smooth transition and that our State Farm team in Madison, Alabama was able to make things easy for you. Providing friendly, helpful service and our personalized insurance support is exactly what we strive for. Whether you've relocated or a lifelong local, we're honored to be your local insurance agent. We truly appreciate your trust in us at Diana Lockmiller State Farm! "
Bethanie Stahl
April 5, 2025
5
out of
5
rating by Bethanie Stahl
"During an incredibly brief intake phone call and short-but-comprehensive follow-up call, Cole knowledgeably and thoroughly provided me with higher levels of insurance coverage with premiums greatly reduced from what I had been paying. I appreciated Cole’s upbeat and cheerful attitude following a rude and bleak encounter with a different insurance carrier. Cole turned my day around! He made my month much brighter. Thanks, Cole! I highly recommend this office."
We responded:
"Thank you so much for sharing your experience! We're so thankful Cole was able to not only improve your coverage and lower your premiums, but also turn your day around with his cheerful attitude. This is why we do what we do daily! At Diana Lockmiller State Farm agency in Madison, Alabama, we know how important it is to feel heard and supported - especially after a frustrating experience. We are committed to providing personalized, compassionate service for every customer when shopping for auto insurance! We truly appreciate your recommendation and are so glad to have earned your trust! "
Jessica Mathern
April 1, 2025
5
out of
5
rating by Jessica Mathern
"Heather is an amazing insurance agent . She answers any questions I have and walks you through your policy to make sure you understand what is covered and what is not. Thank you Heather and Diana for your service!!!! Yall Rock !!!"
We responded:
"Hi Jessica, Thank you so much for the amazing review. I’m thrilled to hear that Heather took such great care of you and helped make your experience with Diana Lockmiller State Farm Insurance in Madison, Alabama a positive one. We believe in making sure every customer fully understands their coverage, and it means a lot to know Heather made that happen for you. I’ll be sure to share your kind words with her. If you ever have more questions or need anything at all, feel free to reach us at 256-325-7283. We truly appreciate your support and we’re always here to help."
Nathan Saavedra
April 1, 2025
5
out of
5
rating by Nathan Saavedra
"I worked with Cole and he was very easy to talk with. Would definitely recommend using him!!"
We responded:
"Hi Nathan, Thank you so much for the 5-star review. I'm so glad to hear Cole made your experience with Diana Lockmiller State Farm Insurance in Madison, Alabama such a smooth one. He really goes above and beyond for our customers and I’ll be sure to let him know how much you appreciated working with him. If you ever need anything, whether it’s a quote, coverage review, or just a quick question, feel free to give us a call at 256-325-7283. We’re always here to help."
Austin Creel
March 1, 2025
5
out of
5
rating by Austin Creel
"Taylor Hamilton and the Diana Lockmiller Agency are the best!!! Excellent customer relations and prompt service!! Five Stars ⭐️ ⭐️⭐️⭐️⭐️"
We responded:
"We’re honored by your positive feedback on Diana Lockmiller Agency! We look forward to continuing to provide you with great service on your insurance needs ! If there is anything else we can do for you and your family, just let us know!"
Gary Hallinan
February 25, 2025
5
out of
5
rating by Gary Hallinan
"State Farm blew all competitors away with pricing and responsiveness. While I miss Jake from State Farm, Cole McBride was a very focused on providing quotes of insurance. I used to be a 30 plus year USAA member but when customer service and price was abandoned due the National Advertising with the Gronk, I realized the I was overpaying for crappy service. So now I routinely price shop for insurance and found that my current agent (Farmers) was slowly increasing the cost for several years. Now with State Farm, reduced my insurance cost by $1000+ dollars a year.....Highly recommend State Farm for price and hope I never have to use their services."
We responded:
"Thank you Gary for sharing this great news on how much we were able to save you! We’re honored by your positive feedback! We look forward to continuing to provide you with great service on your auto insurance and home insurance! I look forward to many years of helping you with your insurance! "
Tameka Chambers
February 19, 2025
5
out of
5
rating by Tameka Chambers
"My husband and I have a wonderful State Farm representative. Her name is Heather and she has been so helpful with getting our insurance policies, life insurance policies, etc. set up for our family. She does her very best to save us money where she can and she’s very knowledgeable. Heather is and an asset to her company and definitely an asset to our family, we appreciate her diligent service and look forward to working with her more in the future for our insurance needs."
We responded:
"Tameka thank you for the amazing review of our office and Heather! This job is not always easy and I know Heather was thrilled to see your review this morning. I am so glad we were able to help you with your insurance needs at Diana Lockmiller State Farm! :)"
Trent Justice
January 31, 2025
5
out of
5
rating by Trent Justice
"I worked with Cole and he was very knowledgeable about all of my insurance. Would definitely recommend working with him!"
We responded:
"Thank you Trent for the review! This means so much to me to hear and I’m so glad Cole was able to help you. Thank you for being a valued customer!"
Marcos Olivas
January 30, 2025
5
out of
5
rating by Marcos Olivas
"If your going to go through here for life and Auto insurance ask for Mrs. Nikki Darby, absolutely amazing customer service!!!"
We responded:
"Thank you for reviewing Nikki! She has a passion for life insurance and I’m so thankful she was able to help you. Thank you for being a valued customer! "
Lisa Davis
January 27, 2025
1
out of
5
rating by Lisa Davis
"Awful awful experience. Everyone in this office is not helpful. Would never recommend. Go to any other state farn agent. Disgusting taste in my mouth."
Pam Fatima
January 22, 2025
5
out of
5
rating by Pam Fatima
"I am moving from Illinois to Ala and I could not have picked another person that would have helped more than Heather. She was amazing and I will recommend her. She did both auto and homeowners with no problems. Thanks Heather."
We responded:
"Thank you so much for the confidence you have in our office and Heather! She is passionate about making process easy and she is very caring about our customers. Thank you for being a valued customer! "