State Farm® Insurance Agent Diana Lockmiller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mira T
October 16, 2024
5
out of
5
rating by Mira T
"This 5 star review goes out specifically to Jerry. She took it upon herself to make sure I got to talk with the right people and made sure the person on my case was communicating properly, I would have had to keep going in person if Jerry hadn't kindly taken it upon herself. She was straight forward and handled everything efficiently while having her own things going on in her personal life. She's a great asset to have and takes care of business! Very kind women, thank you again Jerry!"
We responded:
"Wow thank you so much for this incredibly kind review Mira! I'm glad we could assist you so effectively and ensure smooth communication throughout your case. Her dedication and efficiency, even while managing her personal commitments, truly make her an invaluable part of our team. We're grateful for your kind words and are always here to help with any other insurances questions. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Asia Williams
September 30, 2024
5
out of
5
rating by Asia Williams
"I recently swapped over to State Farm and it was truly seamless. I walked into this location and was immediately greeted with a warm hello from everyone. I was promptly assisted by Cole McBride and he was open ears, ready to help. He clarified all my questions and concerns. Cole was very personable, and professional. He didn’t try to haggle me into anything crazy, or something I didn’t feel comfortable doing. I highly recommend Cole. He is truly superb."
We responded:
"Asia, thank you for sharing your experience! I'm glad to hear that your transition to State Farm was seamless and that you felt welcomed at our office. Cole is indeed a valuable part of our team, and it's wonderful to know he provided you with clear answers and professional service. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, we're here to help. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Pam Minor
September 29, 2024
5
out of
5
rating by Pam Minor
"My husband and I were looking for an insurance agency that better met our needs. Cole McBride definitely exceeded our expectations. He came up with an insurance coverage plan that met our family’s needs. He was friendly, reassuring, and informative. Cole is the agent for us! I would recommend him to anyone with insurance needs."
We responded:
"Pam, thank you so much for your wonderful review! I'm happy to hear that Cole was able to create an insurance plan that fits your family's needs. His friendly and informative approach is something we truly value in our office. We're grateful for your recommendation and are always here to help with any future insurance needs. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Eddie de las Cuevas
September 19, 2024
5
out of
5
rating by Eddie de las Cuevas
"Taylor was an absolute pleasure to work with! Had an increase with my previous insurance, and she helped me save instead! Good call and some texts, super smooth and couldn’t be happier + all paperless"
We responded:
"Thank you, Eddie, for sharing your experience! I'm happy Taylor could assist you in making the switch smooth and paperless. Your satisfaction is our priority, and we're here for any insurance needs or questions. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Charles Stewart
September 9, 2024
5
out of
5
rating by Charles Stewart
"I just had to take a minute to celebrate the wonderful service we have received over the past 7 years. Diana Lockmiller is fantastic and she has an awesome staff. My experience today with Heather was a reminder of how blessed we’ve been. She is very responsive, kind and offered detailed quotes enabling me to choose the optimal coverage to protect the 20 yo convertible I just purchased. You’d be wise to consider aligning your insurance needs with this team!"
We responded:
"Charles, thank you for your kind words and for being with us for the past 7 years. I'm glad to hear that Heather provided you with responsive and detailed service for your new convertible. Our team always strives to offer the best possible support and coverage options. We appreciate your recommendation and look forward to continuing to serve your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Tineka Johnson
September 7, 2024
5
out of
5
rating by Tineka Johnson
"Wow! We were searching for NEW insurance for our vehicles and home and my coworker suggested State Farm. We had such a great transition! Micah was very knowledgeable, kind and helpful!!! Plus our quote was PERFECT for our budget!! Micah you are the GOAT!!"
We responded:
"Tineka, Thank you for sharing your experience! I'm glad to hear that Micah was knowledgeable, kind, and helpful during your transition to State Farm. It's wonderful that the quote fit your budget perfectly. We'll make sure to pass along your kind words to Micah. If you need any further assistance, feel free to reach out. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Dusty Doyle
August 28, 2024
5
out of
5
rating by Dusty Doyle
"Easily the best insurance company I've ever had. The call center is always very thorough, polite, and resourceful."
We responded:
"Dusty, thank you for your wonderful review. I'm happy to know that our call center has been thorough, polite, and resourceful. Your satisfaction is important to us. If you ever need further assistance, we're here to help. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
John McCollum
August 19, 2024
5
out of
5
rating by John McCollum
"Just moved to the area from NC. In just one call and with a little information, Cole got my information and policy transferred. Excellent service here!"
We responded:
"John, thank you for your positive feedback! I'm glad Cole could assist with your policy transfer so efficiently. We're happy to have you in the area and are here for any future needs. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Ethan Baerlin
August 12, 2024
5
out of
5
rating by Ethan Baerlin
"Micah did a great job explaining the policy and getting me the best price for what I needed!"
We responded:
"Hey Ethan, Thanks for the awesome review! I'm glad Micah could help explain the policy and find the best price for you. If you need anything else, feel free to reach out! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Lindsay Harrington
August 10, 2024
5
out of
5
rating by Lindsay Harrington
"I moved from Florida and Agent Micah who was extremely friendly and made my transitioning process so easy."
We responded:
"Hey Lindsay, Thanks a bunch for the awesome review! I'm so glad Micah could make your move from Florida smooth and easy. We're always here to help with any future needs or questions! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
mackenzie holtsclaw
August 2, 2024
5
out of
5
rating by mackenzie holtsclaw
"The people here want to help and make your experience better. They will give it to you straight and try their best to fix any issues that arise. They believe State Farm is a great insurance and want to show you too!"
We responded:
"Hey Mackenzie! I'm so glad you had a positive experience with us! We always strive to provide straightforward and helpful service. Thanks for recognizing our efforts and belief in State Farm! If you ever need anything else, we're here for you! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Damariae Hamilton
July 17, 2024
5
out of
5
rating by Damariae Hamilton
"Fantastic understanding of a customers needs. Micah Coucke Is the best!"
We responded:
"Hi Damariae, thank you so much for your fantastic review! We're ecstatic to know that Micah provided such great service and truly understood your needs! Your satisfaction is our top priority, and we're grateful for your kind words. If you ever need further assistance, don't hesitate to reach out! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Regina Miller
July 11, 2024
5
out of
5
rating by Regina Miller
"Ms dodds was so nice and polite"
We responded:
"Thank you, Regina! We love hearing that Brooklyn provided you with excellent service. Your support means a lot to us, and we are here to assist you whenever you need. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Katie Almond Rader
July 1, 2024
5
out of
5
rating by Katie Almond Rader
"Cole is great to work with and definitely made the process easy! He was very patient with questions and explained everything very well."
We responded:
"Katie, we sincerely thank you for taking the time to share your feedback! Your kind review about Cole means a lot to us, and we are more than happy to know that he exceeded your expectations. If you ever need further assistance with your insurance needs, feel free to reach out! - Diana Lockmiller - State Farm Insurance Agent"
Gary Troup
June 25, 2024
5
out of
5
rating by Gary Troup
"Brooklyn is outstanding delivering excetionsl service.. Great listener and very proactive at connecting my needs to solutions. Grateful for her guidance and advice on difficult challenges I was facing"
We responded:
"Brooklyn, I am pleased to hear that you found outstanding service with us! I'm glad to know that Brooklyn was proactive and provided guidance on your challenges. We're grateful for your positive feedback and look forward to assisting you further. Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Brent Meadows
June 14, 2024
5
out of
5
rating by Brent Meadows
"The support person I dealt with was very professional, understanding and very knowledgeable about what she was doing. She was able to help me with what I needed in no time which was a huge burden relieved. I would recommend this person to anyone and for that matter the entire office. Everyone I have talked to has been able to help me."
We responded:
"Brent, your feedback is truly appreciated! We're pleased to hear that our team provided professional, understanding, and knowledgeable service to help relieve your burden quickly. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
evan rivera
June 13, 2024
5
out of
5
rating by evan rivera
"My agent Micah Coucke was awesome he got me a really good bundle by taking his time and explaining my options on my current plan he is definitely the agent you want to go see or talk. He was very knowledgeable and professional on getting the right insurance I needed thank you guys once again and thank you Micah would recommend him hands down to provide you with the best service and care."
We responded:
"Evan, I'm grateful you had a great experience with Micah! We're happy he provided you with a comprehensive insurance bundle and exceptional service! Thank you for recommending Micah for his knowledge and professionalism. We're here for all your insurance needs! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Dane Franko
June 8, 2024
5
out of
5
rating by Dane Franko
"I called a day prior about a quote for homeowners with only half of the information. When I called back with the rest Micah received the phone and we picked up right where I left off in a timely manner while also asking questions and being very detailed with explanations. After all was said and done I came to find I had a typo while relaying information and he was quick to go back to change it. He was good."
We responded:
"Dane, I'm pleased to hear about your positive experience with Micah! We're grateful for his detailed explanations and quick assistance in adjusting the information. Thank you for sharing your feedback, and we're here for any future insurance needs you may have! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
tijada wilkins
June 6, 2024
5
out of
5
rating by tijada wilkins
"Heather was amazing. she handled everything seamlessly and in no time. she made sure to provide me with every possible option available. she was awesome. I really appreciate all of her help."
We responded:
"Thank you, Tijada, for your glowing review! I'm thrilled Heather provided you with seamless service and a range of options. We're pleased to have been able to assist you and look forward to helping with your insurance needs in the future! Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Peggy Lowery
June 3, 2024
5
out of
5
rating by Peggy Lowery
"We were so pleased with our experience working with Cole McBride on our insurance needs. He was very knowledgeable and was able to answer all of our questions. We will definitely recommend him to others in the future."
We responded:
"Peggy, we're thrilled to hear you had a fantastic experience with Cole! We're grateful for your recommendation and glad he could assist with all your insurance needs. If you ever need further assistance, our office is here for you. Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
derek W.
June 3, 2024
5
out of
5
rating by derek W.
"Thank you to Brooklyn for assisting me getting a few things done this morning. I’ve been with Diana’s team for a few years now and the service is always first rate! Thanks for everything!"
We responded:
"Thank you, Derek, for your continued support and for recognizing Brooklyn's excellent service! I'm pleased to hear that you've had a consistently first-rate experience with our team. We're grateful for your loyalty and look forward to assisting you further. Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Leon Vickers
May 31, 2024
5
out of
5
rating by Leon Vickers
"I spoke with Brooklyn on the phone. She was very well informed She was well educated, and answered all my questions that I had. Even though she wasn’t able to be the prices, I currently have if I were to switch insurance companies, it would definitely be with her."
We responded:
"Leon, I'm pleased to hear that Brooklyn provided you with well-informed and educated assistance, answering all your questions. We appreciate your consideration of switching to our insurance agency and look forward to the opportunity to serve you in the future! Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Bradley Wilhite
May 31, 2024
5
out of
5
rating by Bradley Wilhite
"I had the pleasure of interacting with Taylor Hamilton, who not only addressed all my inquiries but also provided exceptional customer service. If you require any assistance or information about State Farm insurance, I highly recommend reaching out to her. Her level of service deserves a perfect score of 10/10!"
We responded:
"Bradley, I'm thrilled to hear about your exceptional experience with Taylor! We're pleased to have provided you with top-notch customer service and addressed all your inquiries. Please feel free to reach out for any future insurance needs or questions. Thank you for choosing our office! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Keith Robinett
May 31, 2024
5
out of
5
rating by Keith Robinett
"Taylor Hamilton is the very best . Her customer service is above and beyond. I most definitely recommend her ."
We responded:
"Keith, I'm thrilled to hear you had such a positive experience with Taylor! Her exceptional customer service sets her apart, and I'm pleased you recommend her. We're grateful for your feedback and look forward to assisting you with your insurance needs in the future! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
Michael Ponter
May 31, 2024
5
out of
5
rating by Michael Ponter
"Taylor Hamilton answered all of my questions and gave me top notch customer service. If you have any questions regarding insurance with State Farm, she is your girl! 10/10 customer service!"
We responded:
"Michael, we're thrilled to hear that Taylor provided you with top-notch customer service and answered all your insurance questions! We're pleased to have Taylor on our team, and we're grateful for your 10/10 rating. If you have any more insurance inquiries, feel free to reach out anytime! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"