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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annissa Embry

December 17, 2024

5  out of  5
rating by Annissa Embry
"I reached out to Cole McBride with lots of questions, he was professional and very helpful."
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Michaela H. Smalley

December 16, 2024

5  out of  5
rating by Michaela H. Smalley
"Any and all insurance needs go see Taylor! Taylor Hamilton is not only great at what she does, she's also a great person who really cares about helping people. She knows her stuff. I'd recommend her to everyone! 5 stars."
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Stacey McBride

December 1, 2024

5  out of  5
rating by Stacey McBride
"Cole was so patient and helpful! He wrote our auto insurance and did a great job!"
We responded:
"I love to hear this! Cole is always so patient and helpful making the switch so easy. Thank you for your feedback and welcome to Diana Lockmiller State Farm! "
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Corangely Cabrera-Hernandez

December 1, 2024

5  out of  5
rating by Corangely Cabrera-Hernandez
"Cole was amazing to work with! He was patient and was very attentive when finding me the best rates for my insurance. I would highly recommend that people come see Cole!"
We responded:
"Thank you for reviewing Cole! He is definitely attentive to helping customers find the best rate and providing the coverage you need. Thank you for being a part of Diana Lockmiller State Farm! Welcome! "
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cynthia carver

November 22, 2024

5  out of  5
rating by cynthia carver
"Ya are awesome"
We responded:
"Thank you so much!!! We love hearing from our customers and it definitely motivates us when we hear things like this!!"
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Emily Tester

November 21, 2024

5  out of  5
rating by Emily Tester
"Heather Ball was so warm, kind, understanding, and helpful. I am so thankful for Diana Lockmiller StateFarm."
We responded:
"Thank you for reviewing Heather! She is so caring and truly wants every customer to feel appreciated. I am very thankful for your kind remarks!!! "
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Michael Hamilton

November 2, 2024

5  out of  5
rating by Michael Hamilton
"So great working with Micah! Very knowledgeable and professional! Great experience! October 2024"
We responded:
"Thank you for the great review on Micah!! He is passionate about helping customers understand insurance. Thank you for the kind words and thank you for choosing Diana Lockmiller State Farm!"
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Richard Hammond

October 31, 2024

5  out of  5
rating by Richard Hammond
"Micah was a pleasure to work with and made everything extremely easy to switch our home owner insurance and car insurance to State Farm. He also saved us a lot of money from what we were currently paying. Very satisfied and I do recommend"
We responded:
"Micah is indeed a fantastic part of our team, Richard! I'm glad he made the transition to State Farm seamless for your home and car insurance. It's wonderful to know that he was able to help you save money. Your recommendation means a lot to us. If you ever need further assistance, our office is here for you. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Sarah Mitchell

October 31, 2024

5  out of  5
rating by Sarah Mitchell
"I’ve been using State Farm for the past several years now and they have been nothing but wonderful to work with! The team here always answers any questions I may have and are always so welcoming! If you are looking to make a change, I fully recommend Diana Lockmiller and her team!"
We responded:
"Sarah, thank you for your wonderful review! I'm glad to hear that you've had such a positive experience with our team over the years. It's great to know that we've been able to answer your questions and make you feel welcome. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Kevin Vriesenga

October 31, 2024

5  out of  5
rating by Kevin Vriesenga
"Thank you for the quote Nikki. 👍🏻"
We responded:
"Thanks for the great review, Kevin! We're happy Nikki could assist you with your quote. If you have any more questions or need further assistance, feel free to reach out anytime. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Marcos Olivas

October 31, 2024

5  out of  5
rating by Marcos Olivas
"Thank you for the quote with Nikki, she was super helpful and informative."
We responded:
"Marcos, thank you for sharing your experience! I'm glad Nikki could assist you with your quote and provide helpful information. We appreciate your feedback and look forward to serving you again in the future. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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70velle2

October 31, 2024

5  out of  5
rating by 70velle2
"Great deal on insurance, appreciate the quote Nikki"
We responded:
"Thank you for the fantastic review! I'm glad Nikki could provide you with a great deal on insurance. We appreciate your feedback and look forward to assisting you with any future needs. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Eric Slowey

October 31, 2024

5  out of  5
rating by Eric Slowey
"Thank you for your help, Nikki."
We responded:
"Thank you, Eric! We're happy Nikki could assist you. Your feedback means a lot to us. If you need anything else, feel free to reach out. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Rogelio Delgado

October 31, 2024

5  out of  5
rating by Rogelio Delgado
"Thank you for your help, Nikki"
We responded:
"Thank you, Rogelio! We're happy Nikki could assist you. Your feedback means a lot to us. If you need anything else, we're here to help. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Roy Dude

October 31, 2024

5  out of  5
rating by Roy Dude
"I recently spoke with Nikki about changing over to State Farm. And I am strongly thinking about it."
We responded:
"Nikki and I are happy to hear you're considering switching to State Farm, Roy! If you have any more questions or need further assistance, feel free to reach out. We're here to help! - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Jody Armstrong

October 31, 2024

5  out of  5
rating by Jody Armstrong
"I spoke with Nikki regarding a Quote for My Home and Auto Insurance. She Answered All My Questions with the Best of Her Ability."
We responded:
"Jody, thank you for your wonderful review! I'm glad Nikki was able to assist you with your home and auto insurance questions. We appreciate your positive feedback and are always here to help with any future needs. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Lawerence Smith

October 31, 2024

5  out of  5
rating by Lawerence Smith
"Called the office and was impressed I got a live person right away. Nikki was fantastic and very helpful."
We responded:
"Lawerence, thank you for your wonderful review! I'm glad you had a positive experience with our office. Nikki is indeed fantastic, and we're happy she could assist you promptly. If you need any further help, don't hesitate to reach out. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Jarvis Brown

October 31, 2024

5  out of  5
rating by Jarvis Brown
"I've been searching for a new insurance company. A friend of mine suggested I call and talk to Nikki. She is very friendly, knowledgeable, and helping me to ensure I am comparing the same coverages across different companies."
We responded:
"Jarvis, thank you for your fantastic review! I'm happy to hear that Nikki was able to assist you so effectively. Her friendliness and knowledge are truly valuable to our team. If you have any more questions or need further assistance, feel free to reach out anytime. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Bryan Darby

October 30, 2024

5  out of  5
rating by Bryan Darby
"Nikki recently helped me transfer my policies to this office as it is much closer to home. The service has been great. They have been able to answer all my questions and help me lower my bill. If you are searching for a new insurance office I highly recommend."
We responded:
"Bryan, thank you for your wonderful review! I'm glad Nikki could assist you with transferring your policies and help you lower your bill. It's great to know that our team has been able to answer all your questions and provide excellent service. If you need any further assistance, we're always here to help. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Shelby Washington

October 24, 2024

5  out of  5
rating by Shelby Washington
"Taylor Hamilton has exceeded my expectations when switching providers! She explained everything thoroughly and answered all my questions! I realized with my previous provider my rates were incredibly higher than normal but switching to State Farm and having Taylor’s help has SAVED me sooo much and I’m appreciative of her and the team!!"
We responded:
"Shelby, thank you for sharing your experience! I'm so glad Taylor was able to assist you with switching providers and explaining everything thoroughly. It's wonderful to know that you found our rates more favorable and that Taylor's help has made such a positive impact. We truly appreciate your kind words and are grateful to have Taylor on our team. If you have any further questions or need assistance in the future, our office is always here to help. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Mira T

October 16, 2024

5  out of  5
rating by Mira T
"This 5 star review goes out specifically to Jerry. She took it upon herself to make sure I got to talk with the right people and made sure the person on my case was communicating properly, I would have had to keep going in person if Jerry hadn't kindly taken it upon herself. She was straight forward and handled everything efficiently while having her own things going on in her personal life. She's a great asset to have and takes care of business! Very kind women, thank you again Jerry!"
We responded:
"Wow thank you so much for this incredibly kind review Mira! I'm glad we could assist you so effectively and ensure smooth communication throughout your case. Her dedication and efficiency, even while managing her personal commitments, truly make her an invaluable part of our team. We're grateful for your kind words and are always here to help with any other insurances questions. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Asia Williams

September 30, 2024

5  out of  5
rating by Asia Williams
"I recently swapped over to State Farm and it was truly seamless. I walked into this location and was immediately greeted with a warm hello from everyone. I was promptly assisted by Cole McBride and he was open ears, ready to help. He clarified all my questions and concerns. Cole was very personable, and professional. He didn’t try to haggle me into anything crazy, or something I didn’t feel comfortable doing. I highly recommend Cole. He is truly superb."
We responded:
"Asia, thank you for sharing your experience! I'm glad to hear that your transition to State Farm was seamless and that you felt welcomed at our office. Cole is indeed a valuable part of our team, and it's wonderful to know he provided you with clear answers and professional service. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, we're here to help. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Pam Minor

September 29, 2024

5  out of  5
rating by Pam Minor
"My husband and I were looking for an insurance agency that better met our needs. Cole McBride definitely exceeded our expectations. He came up with an insurance coverage plan that met our family’s needs. He was friendly, reassuring, and informative. Cole is the agent for us! I would recommend him to anyone with insurance needs."
We responded:
"Pam, thank you so much for your wonderful review! I'm happy to hear that Cole was able to create an insurance plan that fits your family's needs. His friendly and informative approach is something we truly value in our office. We're grateful for your recommendation and are always here to help with any future insurance needs. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Eddie de las Cuevas

September 19, 2024

5  out of  5
rating by Eddie de las Cuevas
"Taylor was an absolute pleasure to work with! Had an increase with my previous insurance, and she helped me save instead! Good call and some texts, super smooth and couldn’t be happier + all paperless"
We responded:
"Thank you, Eddie, for sharing your experience! I'm happy Taylor could assist you in making the switch smooth and paperless. Your satisfaction is our priority, and we're here for any insurance needs or questions. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"
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Charles Stewart

September 9, 2024

5  out of  5
rating by Charles Stewart
"I just had to take a minute to celebrate the wonderful service we have received over the past 7 years. Diana Lockmiller is fantastic and she has an awesome staff. My experience today with Heather was a reminder of how blessed we’ve been. She is very responsive, kind and offered detailed quotes enabling me to choose the optimal coverage to protect the 20 yo convertible I just purchased. You’d be wise to consider aligning your insurance needs with this team!"
We responded:
"Charles, thank you for your kind words and for being with us for the past 7 years. I'm glad to hear that Heather provided you with responsive and detailed service for your new convertible. Our team always strives to offer the best possible support and coverage options. We appreciate your recommendation and look forward to continuing to serve your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime. - Diana Lockmiller - State Farm Insurance Agent, Madison, AL"